Privacy Policy
Norevielle
1. Information About the Collection of Personal Data and Contact Details of the Responsible Party
1.1
Welcome to the Norevielle website. We appreciate your interest in our store and are committed to protecting your privacy.
This Privacy Policy explains how we collect, use, process and protect personal data when you visit our website, place an order, contact us, create an account, subscribe to our newsletter or otherwise interact with Norevielle.
Personal data is any information that can directly or indirectly be used to identify an individual.
1.2
The party responsible for the processing of personal data on this website within the meaning of the General Data Protection Regulation (GDPR) is Norevielle.
Norevielle determines the purposes and means for processing personal data collected through this website.
If you have any questions about the way we process your personal data or about your privacy rights, you can contact us using the details below:
Norevielle
Email: info@norevielle.com
1.3
For security purposes and to protect the transmission of personal data and other confidential information, such as orders and inquiries, our website uses SSL or TLS encryption.
You can recognize an encrypted connection by the “https://” displayed in your browser’s address bar and by the lock symbol shown by your browser.
Norevielle does not use automated decision-making or profiling that produces legal effects or similarly significant effects on individuals within the meaning of Article 22 GDPR.
2. Data Collection When Visiting Our Website
When you visit our website for informational purposes without registering an account or actively submitting personal information, certain information is automatically transmitted by your browser to our server.
This information is collected for technical purposes and is necessary to display and operate our website correctly.
The information collected may include:
-
The website or page you visited
-
The date and time of your visit
-
The amount of data transferred
-
The website or source from which you accessed our website
-
Your browser type and version
-
Your operating system
-
Your IP address, where applicable in anonymized form
The processing of this information is based on Article 6(1)(f) GDPR and our legitimate interest in maintaining the stability, security and functionality of our website.
This information is not normally combined with other data or used for additional purposes. However, we reserve the right to review server log information if there are specific indications of unlawful or improper use of our website.
3. Cookies
To provide a convenient and user-friendly browsing experience and to enable certain functions of our website, Norevielle uses cookies.
Cookies are small text files that are stored on your device when you visit a website.
Some cookies are temporary and are automatically deleted when you close your browser. These are known as session cookies.
Other cookies remain stored on your device for a certain period of time. These persistent cookies may allow us or our service providers to recognize your browser when you return to our website.
Depending on their purpose, cookies may collect information such as browser information, location-related information and IP addresses.
Some cookies are necessary to make certain website functions work properly. For example, cookies may help us remember products that you have added to your shopping cart.
Where personal data is processed through cookies that are necessary for fulfilling a contract, the legal basis may be Article 6(1)(b) GDPR.
Where cookies are used based on our legitimate interest in providing a secure, functional and user-friendly website, the legal basis may be Article 6(1)(f) GDPR.
We may also work with advertising partners who use third-party cookies to help us improve our online advertising and make our website and offers more relevant to visitors.
Where required by applicable law, we will request your consent before using non-essential cookies.
When you first visit our website, you may be shown a cookie banner that allows you to manage your cookie preferences. You can adjust your preferences where the relevant functionality is available.
You can also configure your browser to notify you when cookies are placed on your device, to accept or reject cookies individually, or to block certain cookies entirely.
Cookie settings differ between browsers. Please refer to your browser’s help section for instructions on managing cookies.
Please note that disabling certain cookies may affect the functionality of our website and may prevent some features from working correctly.
4. Contacting Norevielle
When you contact us, for example through our contact form or by email, we may collect personal information that you provide to us.
The exact information collected through a contact form depends on the fields included in the relevant form.
We use this information to respond to your inquiry, communicate with you and handle any technical or administrative matters related to your request.
The legal basis for processing this information is generally Article 6(1)(f) GDPR, based on our legitimate interest in responding to customer inquiries.
If your inquiry relates to entering into or performing a contract, Article 6(1)(b) GDPR may also apply.
We will delete your information once your inquiry has been fully resolved, unless applicable legal retention requirements require us to keep certain information for a longer period.
5. Data Processing When Opening a Customer Account and Processing Contracts
When you create a customer account or provide personal information to us for the purpose of purchasing products or fulfilling an order, we collect and process the information necessary to perform the relevant contract.
The exact information collected will depend on the information requested through the applicable registration, account or checkout form.
The legal basis for this processing is Article 6(1)(b) GDPR.
You may request the deletion of your customer account at any time by contacting Norevielle at info@norevielle.com.
We store and use the information you provide as necessary to process your orders, provide our services and fulfill our contractual obligations.
Once your order has been completed or your customer account has been deleted, your information will be restricted from further use and deleted once any applicable statutory retention periods have expired.
This does not apply where you have expressly consented to continued use of your information or where we are legally permitted or required to retain it for another purpose.
6. Use of Your Data for Direct Marketing
6.1 Newsletter Subscription
If you subscribe to the Norevielle email newsletter, we may regularly send you information about our products, offers, promotions and other updates.
Your email address is generally the only mandatory information required to subscribe. Any additional information you choose to provide is optional and may be used to personalize our communications.
Norevielle uses a double opt-in process for newsletter subscriptions.
After registering, you will receive a confirmation email asking you to confirm your subscription. You will only receive our newsletter after you have confirmed your subscription through the link provided.
By confirming your subscription, you consent to the processing of your personal data for newsletter purposes in accordance with Article 6(1)(a) GDPR.
When you subscribe, we may store your IP address together with the date and time of registration. This information is used to document your consent and help prevent misuse of email addresses.
Information collected as part of the newsletter subscription is used for promotional communication through our newsletter.
You can unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us at info@norevielle.com.
After you unsubscribe, your email address will be removed from our newsletter mailing list unless another lawful basis allows us to continue processing your information.
6.2 Marketing Emails for Existing Customers
If you provide us with your email address when purchasing goods or services from Norevielle, we may use your email address to send you information about similar products or services where permitted by applicable law.
This processing may be based on our legitimate interest in direct marketing under Article 6(1)(f) GDPR.
If you have previously objected to receiving marketing communications, we will not use your email address for these purposes.
You may object to receiving marketing emails at any time by contacting us at info@norevielle.com or by using the unsubscribe option included in our marketing emails.
Once we receive your objection, we will stop using your email address for the relevant advertising purposes, unless another lawful basis permits continued processing.
7. Data Processing for Order Processing
7.1
When you place an order with Norevielle, we process the personal information necessary to process and fulfill your order.
Where necessary for delivery, relevant personal information may be shared with the shipping or delivery company responsible for delivering your order.
Your payment information may also be transferred to the relevant payment provider or financial institution where necessary to process your payment.
The legal basis for this processing is Article 6(1)(b) GDPR, as the processing is necessary to perform the contract with you.
7.2 Payment Service Providers
PayPal
If you choose PayPal or a payment method processed through PayPal, the payment information required to complete your transaction may be transferred to PayPal as part of the payment process.
Depending on the payment method selected, PayPal may also perform a creditworthiness assessment. Where applicable, PayPal may share relevant payment information with credit agencies for this purpose.
PayPal may use the results of such checks to determine which payment methods can be offered to you.
Any processing carried out by PayPal is subject to PayPal’s own privacy policy and applicable data protection requirements.
You may object to certain processing by contacting PayPal. However, PayPal may continue to process personal information where this is necessary to complete contractual payment processing.
SOFORT
If you select SOFORT as your payment method, the information necessary to process your payment and relevant order information may be transferred to the payment provider responsible for processing the transaction.
This information is transferred only to the extent necessary to complete the payment and fulfill your order.
For more information about how payment information is handled, please refer to the payment provider’s current privacy policy.
8. Review Reminder
Where you have provided the required consent, we may use your email address to send you a one-time reminder asking you to leave a review of your order.
This processing is based on your consent under Article 6(1)(a) GDPR.
You may withdraw your consent at any time by contacting Norevielle at info@norevielle.com.
After receiving your withdrawal, we will stop the relevant processing unless another lawful basis applies.
9. Social Media
9.1 Facebook
Our website may contain links or social media features connected to Facebook.
For privacy reasons, these features may be implemented in a way that does not automatically establish a connection between your browser and Facebook’s servers simply by visiting our website.
If you click on a Facebook link or social media button, your browser may establish a direct connection with Facebook.
Once you leave our website and interact with Facebook, the processing of your personal information is governed by Facebook’s own privacy policy and terms.
For information about Facebook’s current data processing practices and your available privacy options, please refer to Facebook’s privacy policy.
9.2 Google
Our website may contain links or social media features relating to Google services.
When you click on a Google-related feature or link, your browser may establish a direct connection with Google’s servers.
Once you interact with Google’s services, the processing of your personal information is subject to Google’s own privacy policy and applicable terms.
Please refer to Google’s current privacy policy for information about its data processing practices and privacy options.
9.3 Instagram
Our website may contain links or social media features relating to Instagram.
When you click on an Instagram link or feature, your browser may connect directly to Instagram’s servers.
Any information processed after you leave our website is subject to Instagram’s own privacy policy and terms.
Please refer to Instagram’s current privacy policy for further information about how your information is processed.
10. Online Marketing
10.1 Google Advertising Services
Norevielle may use Google advertising technologies to promote our products, measure advertising performance and provide more relevant advertisements.
Advertising cookies may be used to display relevant advertisements, measure the effectiveness of advertising campaigns and help prevent the same advertisement from being displayed repeatedly.
Where applicable, this processing may be based on our legitimate interest in effective marketing under Article 6(1)(f) GDPR or on your consent where required.
Google may receive information when you visit our website or interact with one of our advertisements.
Depending on your Google account settings and the technologies being used, Google may be able to associate certain information collected through advertising services with other information associated with your Google account.
You can manage your advertising and cookie preferences through your browser settings and the privacy controls provided by Google.
Please note that disabling certain cookies may limit some features of our website.
10.2 Google Ads Conversion Tracking
Norevielle may use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns.
When you click on a Google advertisement, a conversion tracking cookie may be placed on your device.
If you subsequently visit certain pages of our website or complete a specific action, such as making a purchase, Google and Norevielle may be able to determine that you previously interacted with the advertisement.
The information collected is used to create conversion statistics and understand how effective our advertising campaigns are.
Conversion tracking cookies generally do not directly identify you by name.
If you do not wish to participate in conversion tracking, you may be able to restrict or block advertising cookies through your browser settings.
The use of Google Ads may be based on our legitimate interest in targeted and effective advertising under Article 6(1)(f) GDPR, where applicable.
11. Web Analytics Services
Google Analytics
Norevielle may use Google Analytics to understand how visitors use our website and to help us improve our website, services and marketing activities.
Google Analytics uses cookies or similar technologies to collect information about website usage.
The information generated may include details about how you use our website, including information relating to your device, browser, pages visited and IP address.
Where applicable, IP addresses may be shortened or anonymized to reduce the possibility of directly identifying individual visitors.
Google processes this information on behalf of the website operator and may use it to evaluate website activity, prepare reports and provide additional services related to website and internet usage.
You can restrict the storage of cookies by changing your browser settings. Please note that disabling cookies may prevent some features of our website from functioning correctly.
Depending on the implementation, Google may also provide tools that allow you to opt out of certain Google Analytics processing.
Google Analytics may also be used to analyze visitor activity across different devices or sessions where a User-ID or similar functionality is enabled.
Where this functionality is used, a unique identifier may be assigned to a visitor to help us understand how visitors interact with our website across different devices or sessions.
You may object to this type of processing by disabling Google Analytics on the devices and browsers you use, where an applicable opt-out option is available.
12. Retargeting, Remarketing and Recommendation Advertising
Facebook Pixel
Norevielle may use the Facebook Pixel or similar Meta technologies to understand how visitors interact with our website after viewing or clicking on a Facebook or Instagram advertisement.
This technology may help us measure the effectiveness of our advertising campaigns and improve future marketing activities.
Where required, this processing will only take place after you have provided the necessary consent under Article 6(1)(a) GDPR.
The information collected may be processed by Meta and may potentially be associated with user profiles or used for advertising purposes in accordance with Meta’s applicable policies.
You may restrict the use of cookies through your browser settings and manage certain advertising preferences through the relevant platform.
Please note that disabling cookies may affect certain features of our website.
Google Remarketing
Norevielle may use Google remarketing technologies to show advertisements to visitors who have previously visited our website.
For this purpose, Google may place a cookie in your browser that allows Google to recognize a visitor using a pseudonymous cookie identifier.
This information may be used to show interest-based advertisements on Google search results or on participating third-party websites.
Where applicable, this processing may be based on our legitimate interest in effective marketing under Article 6(1)(f) GDPR or on your consent where required.
If you are signed into a Google account, Google may potentially connect information about your website activity with other information associated with your account, depending on your account settings and the technologies used.
You can manage your advertising preferences through Google’s advertising settings and your browser’s cookie settings.
Please note that refusing cookies may limit certain functions of our website.
13. Rights of Data Subjects
Applicable data protection law, including the GDPR, provides you with various rights regarding your personal data.
Right of Access
Under Article 15 GDPR, you have the right to request information about the personal data we process about you.
This may include information about the purposes of processing, the categories of personal data involved, the recipients or categories of recipients to whom your data has been or may be disclosed, the expected storage period and the rights available to you under data protection law.
Right to Rectification
Under Article 16 GDPR, you have the right to request the correction of inaccurate personal data and the completion of incomplete personal information.
Right to Erasure
Under Article 17 GDPR, you may request the deletion of your personal data where the legal requirements for erasure are met.
This right may be limited where we are legally required to retain certain information or where another legal exception applies.
Right to Restriction of Processing
Under Article 18 GDPR, you may request that the processing of your personal data be restricted in certain circumstances.
This may apply, for example, where you dispute the accuracy of your personal data, where you believe processing is unlawful but do not want the information deleted, or where you need the information for the establishment, exercise or defense of legal claims.
Right to Notification
Under Article 19 GDPR, where applicable, we may be required to inform recipients of your personal data about any correction, deletion or restriction of processing, unless doing so is impossible or would require disproportionate effort.
Right to Data Portability
Under Article 20 GDPR, you may have the right to receive personal data that you have provided to us in a structured, commonly used and machine-readable format.
Where technically feasible and legally applicable, you may also request that this information be transferred directly to another controller.
Right to Withdraw Consent
Where the processing of your personal data is based on your consent, you have the right to withdraw that consent at any time with effect for the future.
Withdrawing your consent does not affect the lawfulness of processing that took place before your withdrawal.
If you withdraw your consent, we will stop the relevant processing unless another lawful basis permits us to continue processing the information.
Right to Lodge a Complaint
Under Article 77 GDPR, you have the right to lodge a complaint with a competent data protection supervisory authority if you believe that the processing of your personal data violates applicable data protection law.
You may generally contact the supervisory authority in the EU member state where you live, work or where the alleged infringement took place.
14. Right to Object
If Norevielle processes your personal data based on legitimate interests under Article 6(1)(f) GDPR, you have the right to object to such processing at any time where there are grounds relating to your particular situation.
If you object, we will generally stop processing the relevant personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or the processing is necessary for the establishment, exercise or defense of legal claims.
Where your personal data is processed for direct marketing purposes, you have the right to object to such processing at any time.
If you object to the processing of your personal data for direct marketing purposes, we will stop using your information for those purposes as soon as reasonably possible.
15. Retention Period of Personal Data
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or for as long as required by applicable law.
The specific retention period depends on the nature of the information and the reason for which it is being processed.
Where statutory retention requirements apply, including commercial or tax-related retention periods, the relevant information will be retained for the legally required period.
Once the applicable retention period has expired, the relevant personal data will generally be deleted unless it remains necessary for the performance or initiation of a contract, the establishment, exercise or defense of legal claims, or another lawful purpose.
16. Contact
If you have any questions about this Privacy Policy, how Norevielle handles personal data, or if you would like to exercise any of your privacy rights, please contact us at:
Email: info@norevielle.com